Can I use Excel files to update guests' information already in the system?

This article explains how you can use an Excel file to modify the details of guests already added to the system.

Eventboost allows you to update guests' information already in the system. This option is called "Update & append".

With this option, you can:

  • Update guests’ information already in the System. Based on email recognition, it is a bulk action to update guests’ information. You must always use a list with the same field structure. If the Excel file contains new columns' headers, the system will ignore them. If the Excel file does not contain email addresses, Eventboost will operate a control on First and Last Name to update guests’ details.
  • Add new guests to the database. Based on email recognition, it is a bulk action to add new guests and their information to the Invitee List. You can use a new Excel file with the new guests only. However, you must always use a list with the same field structure. If the Excel file contains new columns, the system will ignore them.

If the values of a single choice/drop-down field are different from the ones in the system (including the Country field), Eventboost won’t allow you to upload/update that information.

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